Effective Date: 06/01/2025
Business Name: Flowgent
Contact Email: [email protected]
Website: https://flowgent.co
1. Introduction
Flowgent (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our advertisements, opt into our communications, or become a client.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, business name, job title, and service interests.
Account Information: Login credentials for tools like GoHighLevel, Facebook Business Manager, etc.
Communication Data: SMS responses, emails, call recordings (if applicable).
Ad Interaction Data: How you interact with our ads, landing pages, and forms.
Technical Information: IP address, browser type, device information, cookies.
3. How We Use Your Information
We use your data to:
- Run targeted advertising and lead capture
- Follow up with leads via SMS, email, and AI voice systems
- Qualify and schedule appointments with potential clients
- Set up and manage CRM and automation systems
- Improve our website, marketing, and services
- Comply with A2P 10DLC and other telecom regulations
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with:
- Internal team members and contractors
- Third-party service providers (e.g., CRM, SMS platforms, AI call software)
- Legal authorities, if required to comply with laws or protect rights
All service providers we use are required to protect your information under strict confidentiality.
5. SMS & A2P 10DLC Compliance
By submitting your phone number to us through any form or advertisement, you agree to receive automated text messages related to Flowgent services, offers, and updates.
- Message frequency varies
- Reply STOP to unsubscribe
- Reply HELP for assistance
- Message and data rates may apply
We are registered with The Campaign Registry and comply with A2P 10DLC requirements for transparency, consent, and opt-out.
6. Your Rights & Choices
You have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Opt out of marketing emails or SMS at any time
- Request data deletion, unless required to retain it for legal or service-related purposes
To exercise these rights, email us at [email protected].
7. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Track site traffic and analytics
- Store user preferences
- Improve site functionality and targeting
You can control cookie preferences through your browser settings.
8. Data Security
We take data protection seriously and implement physical, digital, and procedural safeguards to protect your information. While no system is 100% secure, we strive to use commercially acceptable means to protect your data.
9. Third-Party Links
Our website or emails may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
10. Updates to This Policy
We may update this policy from time to time. The latest version will always be posted at https://flowgent.co/privacy-policy.
11. Contact Us
For questions or concerns about your privacy:
Flowgent
2241 NE 192nd St., Miami, FL 33180
📧 [email protected]